Unkown Caller on Cell Phone

Imposter Scams

Say No... Keep Your Dough!

 

NOTE: JBT will NEVER contact you by telephone, mail, text, or email to obtain personal or financial information.

 

Learn to spot these scams and say no.

Imposter scams often begin with a call, text message, or email. The scams may vary, but work the same way. A scammer pretends to be someone you trust, often a government agent, family member, or someone who promises to fix your computer – to convince you to send them money or share personal information.

The scam message will also include the need for you to do something immediately or act very quickly. Creating a sense of urgency in you is key to imposter scams and the scammer’s chance of succeeding. The “need” for immediate action is a big red flag!

Scammers may ask you to wire money, put money on a gift card, or send cryptocurrency, knowing these types of payments can be hard to reverse. Another troubling trend that is on the rise recently is scammers sending a person to your residence to collect cash they’ve instructed you to withdraw.

According to the Federal Trade Commission (FTC), Americans lost nearly $2.7 billion to imposter scams in 2023, making it the most prevalent type of consumer fraud reported.

Scam on Laptop

Recognize the Scam

You get a call, email or text message from someone claiming to be:

A FAMILY MEMBER

(Or someone acting for them), saying your relative is sick, has been arrested or is in serious trouble and needs money right away.

A COURT OFFICIAL

Indicating that you failed to appear for jury duty and need to pay a fine or you will be arrested.

THE POLICE

Saying you'll be arrested, fined or deported if you don't pay taxes or some other debt right away.

FROM THE IRS

Saying you owe back taxes, there's a problem with your return or they need to verify information.

FROM YOUR BANK

Claiming they need to verify personal information before they can send you a new card.

Protect Yourself

Report and Share

Be suspicious

of any call from a government agency asking for money or information. Government agencies don't do that; scammers do.

Don't trust Caller ID.

Even if it might look like a real call, it can be faked.

Never pay with a gift card,

wire transfer or cryptocurrency. If someone tells you to pay this way, it's a scam.

Check with the real agency, person or company.

Don't use the phone number they give you. Look it up yourself. Then call to find out if they're trying to reach you — and why.

 

NOTE: JBT will NEVER contact you by telephone, mail, text, or email to obtain personal or financial information.