Conversations - Jonestown Bank & Trust Co.

Chat with the JBT Client Resource Center from Anywhere with Conversations

Get Live Client Support When You Need It

Now you can get live client support from JBT’s Client Resource Center no matter where you are. That’s because your digital banking account has a useful chat feature — it’s called Conversations.

Here’s how it works: If you see a transaction that doesn’t seem right, just click on the “Ask Us About This Transaction” button. Type in your question and Conversations will connect you directly with our support staff.

They can see exactly which transaction you’re asking about, so you get answers fast. You can even ask about a previous Conversation if you need to follow up. That way, you can put your mind at ease — without a phone call or trip to the bank.

It’s safe, it’s secure, and you can chat with a real person.

Best of all, Conversations is already built into your account. You can access it on your smartphone, tablet, or computer. You can log in and give it a try today.